It is natural to wonder where your personal information goes and how it is used when you play online. 22 Bets Nothing is hidden here. This page lays everything out clearly and openly.
A clear explanation of what information is collected from registration, transactions, and devices — and why.
SSL encryption, server security, and access controls — a detailed overview of our technical safeguards.
A full list of who data may be shared with and why, along with the applicable restrictions.
A detailed cookie guide covering which types of cookies are used and how to manage them.
How to view, correct, delete, or object to the processing of your information.
A clear explanation of how long different types of data are retained and what happens after an account is closed.
When 22 BetsWhen you register or use the website, certain information naturally comes to us. This privacy policy directly answers what we do with that information, who we share it with, and how long we keep it.
Simply put: your data is a trust we take seriously. It is used only when necessary, never sold, and kept as secure as possible.
This Policy Applies To 22 BetsThis policy applies to the website, mobile app, and all related services. By using the platform, you are considered to have agreed to this policy.
This privacy policy may be updated from time to time. If significant changes are made, you'll be notified by email and the date of the latest update will be shown at the top of the page. It's worth checking back occasionally.
22 Bets Data is collected from three main sources — what you provide directly, what is generated during transactions, and what is collected automatically as you use the site.
Certain technical information is automatically logged while you use the site. This is necessary to improve site performance.
| Data Type | Why It Is Collected | How Data Is Collected |
|---|---|---|
| IP Address | Security & Fraud Prevention | Server Logs |
| Device Type & OS | To ensure the best experience | Browser Information |
| Page View History | Improving User Experience | Cookies & Session Data |
| Login Time & Location | Account Security | Account Logs |
All collected data is used strictly for specified and legitimate purposes. 22 BetsA full list of how your data is used is provided below — it is not used for any other purpose beyond what is stated.
You may receive emails or SMS messages about new offers and promotions — but only if you gave your consent at the time of registration or at a later date. You can opt out of marketing communications at any time via your account settings or by clicking the 'Unsubscribe' link in any marketing email.
Opting out of marketing communications does not stop transactional emails — such as withdrawal confirmations or security alerts. These are essential for the security of your account and cannot be disabled.
Protecting Your Information 22 Bets Multiple layers of security are in place. Alongside technical safeguards, administrative controls are also enforced.
All data transferred between your device and our servers is encrypted — it cannot be intercepted in transit.
Stored data is kept in encrypted form — it is not directly readable.
Only authorized staff can access specific data — enforced through Role-based access control.
Third-party experts regularly audit our systems to identify potential vulnerabilities.
BKash and Nagad details are stored in a separate, secured vault — isolated from the main database.
Automatic alerts are sent for any suspicious login attempts or transactions.
Keep in mind, however, that no organization can guarantee absolute security online. That's why it's also important to take precautions on your end — use a strong password and keep Two-Factor Authentication enabled.
Different types of data are held for different lengths of time. Data is never retained longer than necessary — this is also part of how we protect your privacy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Lifetime of the Account | Service Provision |
| Transaction Records | 5 Years (Even After Account Closure) | Legal & Regulatory Obligations |
| KYC Documents | 5 years | AML Regulatory Requirements |
| Support Conversations | 2 years | To Maintain Customer Service Quality |
| Analytics Data | 13 months | Anonymized — Used for Site Improvement |
| Session Cookie | Deleted When the Browser Is Closed | Login Session Management |
If you request permanent account closure, data held for active use will be deleted. However, data that is legally required to be retained will remain for the applicable period.
You have certain specific rights regarding your own personal data. 22 Bets These rights are respected, and every effort is made to respond to requests as promptly as possible.
You may request a copy of the personal information we hold about you.
You may request that any inaccurate or outdated information be corrected.
Under specific conditions, you may request the deletion of your data (except where legal obligations apply).
You may object to your data being used for marketing purposes — this takes effect immediately.
You may request a copy of your data in a machine-readable format (JSON/CSV).
Under certain circumstances, you may request that the processing of your data be temporarily suspended.
To exercise any of these rights, please support@22bets.asiaEmail us or reach out via live chat. We will respond within 30 days of receiving your request.
22 Bets's services are intended solely for users aged 18 and over. We do not knowingly collect any information from anyone under the age of 18.
If a parent or guardian believes their minor child has created an account, they should immediately support@22bets.asia. Your account will be verified and action will be taken promptly, including deletion of any collected data.
If there are minors in your household, keep your account credentials secure. Use parental controls on your devices and 22 BetsKeep the -app locked when not in use.
For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch using the contact details below. 22 Bets's privacy team will respond as soon as possible.
Email requests will receive a response within a maximum of 30 business days. If a matter is complex and requires more time, you will be notified accordingly.
This Privacy Policy has been written in Bengali for the convenience of users in Bangladesh. In the event of any legal dispute, the English version shall be considered the definitive text.
Opening an account on an online betting platform means placing your trust in that platform. 22 Bets That trust is never taken lightly. Your name, contact details, and transaction history are stored for one purpose only: to provide you with a better service and to keep your account secure.
Alongside technical safeguards, our staff receive regular training to understand the value of user data and handle it with care. If you have any concerns, feel free to ask us directly — we have nothing to hide.